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Your GDPR Rights

Effective 11 July 2026

If a restaurant uses Tavolo to take your call, order or booking, you have the following rights under the EU General Data Protection Regulation.

Your rights

Access: a copy of the data held about you. Rectification: correct inaccurate data. Erasure: have your data deleted ("right to be forgotten"). Restriction and objection: limit or object to processing. Portability: receive your data in a portable form. Withdraw consent: for the call recording, at any time.

Call recording

In Germany and the EU a call may only be recorded with your consent. At the start of every call the AI host tells you the call may be recorded and that you can decline. If you decline, we continue without recording and still take your booking or order.

How to exercise your rights

Ask the restaurant directly, or email hello@tavolo.io and we will route your request to the right restaurant (the controller) and assist it in responding. We aim to respond within one month.

Retention & deletion

Data is kept for no longer than the restaurant's retention window. A deletion request removes your data before that window ends.

Complaints

You can lodge a complaint with your local data-protection authority. In Germany that is your state (Land) Data Protection Commissioner.

This is a good-faith summary for Tavolo's pilot, not legal advice. Questions or data requests: hello@tavolo.io. Tavolo OÜ · Registry code 17607031 · Sepapaja tn 6, 15551 Tallinn, Estonia

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Your GDPR Rights | Tavolo